Spring 2020 newsletter

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Spring 2020 newsletter

Come Along And Enjoy Our Networking Events

We would like to wish all our friends and clients a Happy Easter – please keep safe and take care of your loved ones, friends and any neighbours who may currently need your help & support.

At times like this human connection (even if on the end of a FaceTime or Zoom call) can be so important.

These are unusual times calling for each of us to respond to new circumstances in creative, proactive and resilient ways. When we are out the other side of this, we will reflect and realise how much we have learnt and how much has changed – I am sure we will find lots of positives and also be able to look back with pride when considering the challenges we’ve all overcome and the support we have been able to provide our family, friends and colleagues. 

Make Good Use of the "Gift of Time"

Some of us now have been given the gift of some time to focus on important things that can get “lost” in the hurly burly of the day to day during more normal periods.
 
Particularly for those of us involved in Opex/CI activities, this opens up some valuable opportunities:

  • Skills Development – Do I (or my team) need to develop or brush up our Lean Sigma  skills and tools? Perhaps I need to learn some new skills (e.g. facilitating virtual meetings), or read that book on the shelf, or learn more about business accounting (particularly useful for CI leaders looking to better identify high value projects!)
  • Certification – Perhaps I can use this time to get that project written up and over the certification line. Maybe now is the time I pull my dossier together for MBB certification.
  • Data – How about I spend some time looking at that tricky data set I have been meaning to explore for a while and to brush up my JMP Skills.
  • Re- prioritising – Should I review the project portfolio and re-align, future proof project portfolio for life after the crisis. Perhaps write up the portfolio for internal PR/marketing (much of the time we don’t do enough to communicate our successes and this could be a valuable opportunity!)
  • Relationships and Stakeholders – How am I going to maintain my relationships with key stakeholders now I am no longer seeing them every day in the corridor. What new communication routines do I need to put in place? How can I use these strange times as an excuse to have different types of conversations which will increase trust and strengthen bonds.
  • Communicating with impact – How can I use preferences to improve written communication (emails) and spoken also since all we have on the phone/Zoom is our voice and the words we speak.
“What did you learn today,” is a fine question to ask. Particularly right this minute, when we have more time and less peace of mind than is usually the norm.  (with acknowledgements to Seth Godin)

We would be really interested to hear how you are using your time differently and productively – there may be some great learning for others that we could share in a future newsletter.
 
More generally, how at PICL are we adapting to this new situation, and how are we working differently with our network of clients to help them in new ways and also to help them help each other?

We will Soon Be Delivering Our Training "Remotely"

This is a great time to continue to develop your skills, and the skills of your teams. In response to this need we have re-designed our Green Belt Open Programme and will be delivering it remotely using Zoom. Our first course starts in May. It will be a 12-week modular programme supported by coaching sessions and “drop in” clinics.

Instead of 5 days intense classroom training you will get 7 days support spread over the duration of your GB project. It will continue to be project based, it will be fully aligned with BQF certification requirements and, in addition, to the standard green belt curriculum it will be training you in tools and methods that will allow you to facilitate workshops and progress your projects effectively using remote working methods. These will be vital skills for the future world of work! More details of the training can be found here .

We are also developing our Data Analytics, DOE and JMP modules so that they can be delivered remotely and more details of this will be announced very shortly.

Did you Know We Do a lot of Remote Coaching?

Short, sharp 1-hour Webex coaching sessions are a great way to keep projects moving along at pace in these tricky times. With one client in Italy, just before “lockdown” we trained a large group of Green Belts. Obviously there was a significant risk that the value of the training would be lost with delegates now finding it difficult to progress their projects. We have helped them with that by setting up regular ad-hoc 1:1 coaching sessions to keep things moving along.

We find these coaching sessions are serving a wider purpose than just simple Green Belt coaching, with people finding some comfort and re-assurance in the routine and the “normality” of a project discussion. Also these coaching sessions are definitely helping people think differently and creatively about how to progress their improvement work when traditional approaches may no longer be appropriate.

Contact Us if you would like some coaching to accelerate your projects.

Knock Your Storyboards into Shape For BQF Certification!

Many of you will have a bit more time away from the daily work pressures – so there really is no excuse to delay knocking your project storyboards into shape for certification!
Make the most of this valuable opportunity. There are lots of you out there we have trained and not yet certified (several hundred at the last count) so what are you waiting for?
If you are not quite sure exactly what to do then get in touch – it would be great to catch up and we would be delighted to give you some help & guidance.
The certifications can be done remotely as well… so if you play your cards right, when the lockdown is over you might have a new valuable certification under your belt.  Click here  if you would like some help.

In a similar vein, if you are thinking about going for MBB accreditation, this would be a great time to pull your submission dossier together. We can help you do a “gap analysis” and guide you through the process of submission if you are ready. Alternatively we can help you develop a personal action plan to close any gaps. MBB accreditation is the “Gold Standard” for Continuous Improvement/Opex Professionals and ideal for anyone building a career in that area.

My Master Black Belt accreditation means more to me to me than my MBA.

Mark Vaughan, Global Programme Manager, HSBC

Click here if you would like to discuss MBB Accreditation

It’s a Good Time For Data Analytics!

Data preparation (joining/merging data sets etc.) and “clean up” can sometimes be the biggest challenge when looking at your data. Even with JMP people typically estimate 80% of the time and effort is spent getting your data into the right form to do the analysis you want.

If you have precious time available now to look at your data, but you can’t quite sort it out then don’t struggle on – just give us a shout and we would be happy to point you in the right direction. We love helping clients with their data…so don’t be shy!

Click here if you would like help with Data Analytics

Frustrated With The Available Covid19 Data Analytics?

All of us will have been closely following the Covid19 story and many will be somewhat “dissatisfied” with the quality of the data analysis offered by the news networks.

One notable exception is the work done by John Hopkins University, but even this has some limitations. Exploring & comparing the data analysis done by different countries raises all sorts of interesting questions e.g. operational definitions, measurement systems, sampling strategies.
Andy is using some of his “newly available” time to explore this. He has done a lot of data cleaning, merging of different data sets etc and now has a “ready to analyse” set of data in a JMP data table which is ready to be investigated.
As a bit of light relief in these difficult times we are now inviting you to join the PICL challenge – We will send you the data set for you to explore and see what you interesting things you can find. We will publish the most interesting analyses in a future newsletters. Prizes (yet to be defined) will be on offer!

Click here if you would like to receive the cleaned data set and join in the challenge!

Congratulations To All Our Recently Accredited 'Belts'

At Process Insight we help organisations solve their business problems in a way that supports the personal development of the people involved. Consequently we are particularly delighted to offer our congratulations to those we have recently coached & certified. Certification represents a very important milestone and is a great demonstration of sustained leadership & business impact. If you would like to find out more about becoming accredited then give us a call on 07785 927144.

Master Black Belt certification

Luisa Lovato    Beltrame

Black Belt certification

Laura Martin    Phoenix
Giampiero Cantisani    Ardagh Glass

Green Belt certification

Céline Latinus  Beltrame
Florian Rezende   Beltrame
Sébastien Thierry   Beltrame
Anaïs Delahaye   Beltrame
Giulia Marcigaglia   Beltrame
Robert Hamilton   Business Stream
Thomas Neale   Victrex
Darren Hewitt   Victrex
Aleksandra (Ola) Kaczanowska   Victrex
Arthur Boeing   Victrex
Danny Ward   nPower
Katrina Stoddart   Business Stream

Should you have any questions or require more information about any of the content in this newsletter please do get in touch with either myself or Andy and we can discuss the simple next steps. Alternatively give us a call on + 44 (0) 7785 927144.
If you haven’t done so already why not sign up to our Linkedin Group, Process Improvement Club.

Or follow our company page on Linkedin.

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How we can support you through the crisis

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How we can support you through the crisis

Just like everyone else, at PICL we are having to adapt to these strange new circumstances! There is no doubt that things are going to be very different over the coming months and perhaps beyond. There will be significant change and that’s what Process Insight are good at. So, we thought we would let you know how we will navigate and work with you through these turbulent times.
 
We already provide much of our coaching and mentoring remotely by webex and zoom conferencing. We find this works very well and for the next few months we will be switching more of our clients over to this approach. We will organise this with you on a case by case basis.
 
Regarding our training, we are now working to develop webex based modules for our Green Belt, Black Belt and JMP training. These will be fully aligned with BQF certification requirements and will be supported by additional one to one webex coaching to supplement and support the learning and effective project delivery – we believe we can make this just as effective, interactive and enjoyable as our classroom training. We will be announcing more details about this in the next few weeks.
 
We are of course always here to help you in a consulting and leadership coaching capacity. We may not be able to visit you on site but there is much we can do together remotely.
 

  • Perhaps you have some data you are trying to make sense of and would like a sounding board or an external perspective.
  • Maybe, for the first time, you will have to facilitate group discussions and manage project teams remotely and would like guidance on methods and tools that can help you.
  • Also, with more of us working from home over the next few months this could be the ideal opportunity for spending time away from the daily hustle and bustle and thinking about your business and operational challenges and how you might improve as well as developing new skills.

 
If you want to chat about anything at all please get in touch with one of us.
 
Above all we send each of you our best wishes and encourage you to take care, stay safe, and help others around you who may be in less fortunate circumstances.

Contact Andrew Ruddick (+44) 7785927144 ar@nullprocess-insight.co.uk or Andy Liddle (+44) 7860 622166‬ al@nullprocess-insight.co.uk
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Very Sad News

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Very Sad News

We are extremely sad to tell you that Orietta, one of our closest friends and colleagues, passed away very suddenly and unexpectedly on Boxing Day.  Our thoughts and prayers are with her children Andrea and Olivia, her partner Mike, and with the rest of her family and friends.

Orietta has been a close member of our team for the last 3 years. She brought great zest for life, passion, energy, and immense experience to everything she did. She was inspiring us in new and different ways.

Prior to joining us Orietta had a long and successful career in industry and consulting. Throughout this she built a really strong track record, helping and inspiring others through her supportive leadership & coaching. Everyone who worked with her remembers her very fondly. We felt extremely fortunate when she decided she would like to work with us.

Orietta had a diverse range of interests and talents. She enjoyed skiing, sailing, and diving. She loved good food and wine. She was very creative – a keen woodcarver, and also a poet and a writer with a love for the power of words. A few years ago she published some of her work which beautifully reflects her joy for life and the world around her, her love for family and friends, but, true to her, doesn’t shy away from the pain in some of her memories. One of her short poems is below, and you can read more of her work here ….I’m sure she would like it if you did.

Have you heard the song of a brook in early spring
The whisper of a flowering meadow in the heat of summer
The sigh of a falling leaf as it meets its bed of pine needles
The perfect silence of a snowflake floating down from a moonlit sky

Nature’s symphony
It silences the cacophony of my mind
And makes my heart sing

We will miss her enormously – for her encouragement & support, for her sense of fun and delightful laugh, for the contributions she made to help us all as a team & individually, and for the massively positive impact she had in the short time we have been privileged to know her.

With love and best wishes from us all at Process Insight.
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Autumn 2019 newsletter

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Autumn 2019 newsletter

Come Along And Enjoy Our Networking Events

At Process Insight we love providing a forum for our clients and friends to share their best practice and learn from each other. To help this we run regular networking events. Our most recent one was held at Judges (on Teesside) in the August sunshine.

The theme was “Visual Management in Maintenance”, and included presentations from Ardagh GlassBP, and Rosen. We got a record attendance!

If you are interested in participating in future networking opportunities let me know and I’ll make sure you are on the circulation. The next event will be a site visit on Wednesday 11th December to Ardagh Glass in Knottingley – An opportunity to see some great examples of 5S, Lean and Six sigma application in glass bottle manufacturing – a fascinating world!

Delivering People Centric Project Management

What do Green Belt / Black Belt projects, New Product Introduction projects, Global Transformation projects and CAPEX projects have in common?
You got it…. The word projects! There are a plethora of Project Management approaches out there, all similar in content although rebranded to resonate with a particular audience.
With them you will learn how to run projects from a technical viewpoint – GANTT charts, resource management, Work Breakdown Structure, paperwork etc. But what about the most important ingredient in a successful project? I am not talking about the product – be it a new process, new equipment or new commercialised product. I am talking of the people, the individuals whom you need for the project to be a success, not just in terms designing and delivering the outcome, but more importantly to ensure the outcome fulfils the strategic need it was borne out of, the project progresses smoothly and timely, and its results are leveraged to the full so an organisation enjoys the Rate of Return on Investment it was promised at the onset.
We are currently putting the finishing touches to a ‘People Centric Project Management’ offering. If any of you are interested in having a Voice of the Customer conversation please get in touch with of@nullprocess-insight.co.uk

Our Open Training Continues to go from Strength to Strength

We have just kicked off our Autumn Open Training programme. 10 delegates attended or very popular 5-day Green Belt course (which as you can see from the photo included a very enjoyable course dinner at a local gastro-pub!).

These delegates are now enthusiastically delivering their GB projects supported by ongoing coaching and mentoring to help them achieve their BQF certification.

Further Open Training this year includes modules on Data Analytics & Problem Solving (using JMP®) , DOE, Change Leadership, Design For Lean Six Sigma, and OpEx Deployment. 

If you would like to know more about our Open Training and our GB, BB, and MBB programmes then please get in touch.

In Memory of Professor Hans Rosling – Story Telling With Data

Professor Hans Rosling sadly died recently, and will be much missed. If you haven’t come across him, he was a fantastic communicator who had a unique knack of telling stories with data. You can find out more about how Professor Rosling debunks myths by dramatic data visualisation and presentation using these links to a couple of examples:

Will saving poor children lead to overpopulation?
The best stats you've ever seen

We can’t guarantee to turn you into the next Hans Rosling, but we can certainly help you to tell better stories and get more engagement with your data – get in touch to find out more.

Delivering More Value From Your OpEx Activities

At Process Insight we have a mission to help OpEx leaders have more impact and deliver more value from their programmes and activities. We like to do this in a simple and pragmatic way. This includes developing simple tools people can use to evaluate the strengths and relative weaknesses of their current situation (i.e. to help them apply continuous improvement to the programme itself!) If you are leading an OpEx or CI programme or you are involved in any way as a “belt” or a change agent then you might want to have a go with this simple diagnostic to help you “shine a light” on your activitiesl
 
We would love to hear about what you find !

Congratulations To All Our Recently Accredited 'Belts'

At Process Insight we help organisations solve their business problems in a way that supports the personal development of the people involved. Consequently we are particularly delighted to offer our congratulations to those we have recently coached & certified. Certification represents a very important milestone and is a great demonstration of sustained leadership & business impact. If you would like to find out more about becoming accredited then give us a call on 07785 927144.

Black Belt certification

Monica Jimenez     Standard Life

Green Belt certification

Charles Heise    Fuji Diosynth
Silvia Ghini    Beltrame
Giulia Tonellotto    Beltrame
Phil Cook    Victrex
Weili Qui    Victrex
Tom Brewster    Victrex
Jill White    Victrex
Kevin Delany    Victrex

Should you have any questions or require more information about any of the content in this newsletter please do get in touch with either myself or Andy and we can discuss the simple next steps. Alternatively give us a call on + 44 (0) 7785 927144.
If you haven’t done so already why not sign up to our Linkedin Group, Process Improvement Club.
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Summer 2019 newsletter

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Summer 2019 newsletter

You May Learn More Than You Expect On Our Change Leadership Master-class!

Delegates on our Master-classes always have an interesting, entertaining and sometimes unexpected experience. At our recent Change Leadership workshop participants from Ardagh GlassBeltrame and NLMK took the opportunity to practice their team building and Change Leadership whilst learning the traditional English skill of scone baking from one of North Yorkshire’s leading bakers, Babs Flintoff.

It was a hard fought contest. Congratulations to Luisa and her team for becoming the Process Insight 2019 Scone Masterclass Champions – a new skill to impress your Italian friends and colleagues!

Closing The Gap

Many of our clients have well established OpEx improvement programmes. However, even with very mature deployments, we can often help you extract even more value by working with you to “close the gap” to best practices across a range of areas.

We can quickly diagnose the strengths and further opportunities from your deployments using a number of proprietary assessment tools combined with our many years of hard won experience! We can guide you to export your OpEx skills to other areas such as PMO, New Product Introduction, Capex projects, Performance Management, and Sales & Marketing process improvements to drive top line growth.

For example, recently Orietta has been working with the OpEx team at Ardagh Glass to strengthen their core project management skills and accelerate their project delivery. Feedback has been very positive.

Project Management is the most important tool for running a good project. Orietta is a fantastic trainer, using real examples and open discussion for us to learn. Great method! 
Very in -depth content for project management and OpEx governance. Orietta is a fantastic trainer, she explains and teaches in a very clear way, gives real examples and shares personal experiences
Good mixture of presentation and engaging activities to cement concepts and ideas

If you would like to discuss how we might help you “close your gaps” and extract even more value from your improvement activities then please get in touch. Whatever the level of experience of you and your team we may well have something to offer.

Our Clients Continue To Exploit The Power of JMP

Many of you will know that at Process Insight we are very committed to helping our clients make best use of the opportunities JMP offers in data visualisation and analytics. For example, new dashboarding capability is being used by Johnson Matthey Edinburgh to help manufacturing cells visualise key KPIs.

Also, you can hear us co-present at the JMP User Group in July where we will be discussing how the DOE capability in JMP is supporting the delivery of strategic product and manufacturing initiatives. The JMP User Groups are good networking events which are free of charge. They give you lots of ideas about how people are using the software to solve real problems in their businesses.

If you would like to explore how JMP can help you get more value and insight from your data then please give us a call.

Sign Up For Our Autumn Open Training Programme

In today’s world of automation, robotics, and “big data” the skills of process improvement and data analytics are increasingly in demand. Green Belt, Black Belt, and Master Black Belt training & accreditation continue to deliver fantastic career development opportunities.

Recent delegate feedback shows why over 85% of our delegates would highly recommend our training to others.

Approachable, Engaging, Expert, Fast paced
Graham, FujiDiosynth Supply Chain Manager
Excellent. Good working examples. Invaluable content
Lee, IT Manager
Substantial content delivered in engaging way. Great exercises made relevant to each delegate and their business/projects
Jon, self employed Lean consultant

If you are interested in learning powerful new techniques which will equip you for a wide variety of opportunities then our Lean Sigma Open Training & Belt Certification Programme could be for you.

We deliver a full range of courses that covers Green Belt, Black Belt, Master Black Belt and Data Analytics. We are now recruiting the cohort for our Autumn training programme.  

Congratulations To All Our Recently Accredited 'Belts'

At Process Insight we help organisations solve their business problems in a way that supports the personal development of the people involved. Consequently we are particularly delighted to offer our congratulations to those we have recently coached & certified. Certification represents a very important milestone and is a great demonstration of sustained leadership & business impact. If you would like to find out more about becoming accredited then give us a call on 07785 927144.

Master Black Belt certification

Alison Hartley   Teledyne e2v

Black Belt certification

Carly Gorman     Aesica
Great Piccolo     Beltrame

Green Belt certification

Pedro Castro   Johnson Matthey
Rebecca Scholfield   Fuji Diosynth
Valerio Forti   Beltrame
Maurizio Marcuzzo   NLMK
Mirko Lazzarin    Beltrame
Niccolò Franzoi    Beltrame

Should you have any questions or require more information about any of the content in this newsletter please do get in touch with either myself or Andy and we can discuss the simple next steps. Alternatively give us a call on + 44 (0) 7785 927144.
If you haven’t done so already why not sign up to our Linkedin Group, Process Improvement Club.
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Spring 2019 newsletter

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Spring 2019 newsletter

Accelerate Your Improvements – Learn How To Bring “Agile“ into DMAIC

We have all heard of Agile as the “next great thing”.… so what exactly is Agile and how does it complement the more traditional approach to OpEx activities?

There are three things Agile will bring to your improvement ‘tool box’

  • The ability to work on complex problems allowing you to evolve OpEx from the traditional ‘one Y, one project’ approach – And still keep your sanity whilst you are doing so!
  • An iterative understand-build-test-improve approach to planning, guiding, and accelerating improvement projects.
  • An elevated level of customer / stakeholder involvement, ensuring that solutions are recognised to deliver quality in the eye of the customer. Insights gained from the critique of an iteration are used to determine what the next step should be in the project.

 
Together this results in more tangible progress during the programme, giving a real sense of value and speed! This is particularly important when you are trying to tackle complex issues with broad multi-functional scope.

Orietta is our Agile Scrum Master, and she can help you develop Agile enabled projects that build on your existing capabilities (rather than attempt to teach you a stand-alone new toolbox). Orietta will help you leverage Agile to the full, and make sure you feel the benefit!

Look out for our Webinar on AgileDMAIC© on 1st May and register below if you are interested in joining the discussion.

Don't Forget The Soft Stuff!

Traditional Lean Six Sigma training equips delegates with a fantastic “toolbox”, but real success comes when the hard “tools” training is combined with additional “soft skills” development to help with the practical implications of driving improvement projects in busy organisations.

Michaela & Orietta have been working with several clients recently to supplement their Green Belt Training with additional 1 day modules on Leading Change, Effective Facilitation, and Project Management.  Often taken for granted, developing these skills can make a really significant difference.

Tangible benefits our clients are seeing include

  • Faster project delivery
  • Much better management of project barriers and blockers
  • Much greater sponsor and stakeholder engagement resulting in better solutions
  • Less frustrated GBs and BB

Delegate feedback suggests they also appreciate the additional soft skills training input:

“inspiring”    “really helpful”    “will make all the difference”    “I can see now how I can make my project successful”   “Opened my eyes to things I’d never thought about”
Orietta working with NLMK Verona Green Belts
Michaela with NLMK Dansteel GB team

Find out more about ‘Soft Skills’ Development by contacting Michaela or Orietta

Do What Private Equity Firms Do

Learn how to uncover hidden value with an OpEx Assessment.
Benchmarking your Opex Activities against best practice is a great way to assess strengths, weaknesses, and pinpoint focus areas for improvement. At Process Insight we have developed several self-assessment tools which we often use with our clients to help shape their programmes.
Over the last few years we have also worked with Private Equity company, Pamploma, to use these tools in helping them extract value from the companies in which they invest.

We have found the Process Insight Opex Assessments very useful in the due diligence process when both buying and selling companies.It gives us a great view on the comparative performance of an organisation that does not come through in the financials alone.

Derek Whitworth
Operating Partner, Pamploma Capital Management

Follow the lead of highly successful PE investors – Find out more about our Opex Assessments by requesting more information or giving us a call (Andrew  on 07785 927144; Andy  on  07860 622166)

Don't Be Frightened By DOE!

DOE (Design of experiments) is definitely towards the more “specialist” end of the spectrum of the Lean Sigma toolbox. However, capabilities in JMP are making it easier and easier all the time. It’s a great tool for supporting product design, robust process design & scale up – we believe everyone involved in new product/process development and process transfers should have DOE as an essential part of their kitbag. 
Recent DOE training with Clients includes Smartkem (flexible electronics), Johnson Matthey (Pharmaceuticals), Aesica (Pharmaceuticals)

Some example feedback from recent Smartkem Training: 

“Really useful’ (Ria)
‘Perfect level for both those new to stats and to those with more experience” (Katy)
“Brilliant Training” (Jesse)
“Great mix of theory and practice” (John)

Don’t be frightened – get trained!

Congratulations To All Our Recently Accredited 'Belts'

At Process Insight we help organisations solve their business problems in a way that supports the personal development of the people involved. Consequently we are particularly delighted to offer our congratulations to those we have recently coached & certified. Certification represents a very important milestone and is a great demonstration of sustained leadership & business impact. If you would like to find out more about becoming accredited then give us a call on 07785 927144.

Master Black Belt certification

Alison Hartley   Teledyne e2v

Black Belt certification

Rachelle Heslop     Fuji Diosynth
Tom Clayton     Teledyne e2V

Green Belt certification

Miroslav Puric   Beltrame
Liridon Krasniqiv   Beltrame
Hans-Ulrich Kilchhofer    Beltrame
Dario Maffucci    Beltrame
Louise Gould    Business Stream

Should you have any questions or require more information about any of the content in this newsletter please do get in touch with either myself or Andy and we can discuss the simple next steps. Alternatively give us a call on + 44 (0) 7785 927144.
If you haven’t done so already why not sign up to our Linkedin Group, Process Improvement Club.
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Christmas 2018 newsletter

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Christmas 2018 newsletter

Season’s Greetings From Us All at Process Insight

Once again, another exciting year has flown by!
Seasonal Greetings to you all from Andy, Andrew, Michaela & Orietta. As ever we have enjoyed working with you in 2018. We hope you have a great festive season and enjoy well-earned time with your family & friends.

With everyone being very busy in the run up to the holidays we will make this newsletter pretty brief and mention just a few quick highlights from recent weeks.

Our Annual Master-classes Continue To Be A Great Success

Over the last few weeks we have been delighted to host both our Change Leadership & Opex Leadership Master-classes. The aim of these workshops is to bring our clients together to learn and share best practices around Change Leadership and the deployment of Lean Sigma. We get tremendous delegate feedback:

“Excellent, relevant, highly recommended.”

“Great examples, anecdotes, great learning atmosphere.”

“Brilliant”

Process Insight Launches Agile dMAIc©

Frustrated that your projects take too long? Looking for the benefits of rigorous problem solving combined with more intensity and pace in delivery?
If so then you are not alone!

You may be interested in talking to us about how we have combined the benefits of Agile with DMAIC to launch our proprietary Agile dMAIc© method.

We see this as an important evolution of the Lean Sigma approach to help tackle the many challenges that organisations face right now in our fast moving world.

Process Insight Networking Events

In November we held one of our regular networking events in London. 
The topic for this discussion was “How to create a continuous improvement culture”. It generated some thought very provoking conversation on how to move beyond “projects” towards an environment where CI is more ingrained in “business as usual” activities. 

We love these opportunities to help our clients share best practices and experiences. There are always some “golden nuggets” that people take away. Make sure you keep your eyes open for invitations to our networking days in 2019.

Keeping in Touch With What is Going On

Do you know there are other ways to keep in touch with us?
If you haven’t done so already why not sign up to our Linkedin Group, Process Improvement Club.
Or follow our company page on Linkedin.
Alternatively, perhaps you might want to follow us on Twitter.

If you do that then you will always be up to date with our latest news, events, and activities.

2019 Open Programme

The schedule for our 2019 Open Training Programme is now available.

If you are looking for the highest quality Green Belt, Black Belt, and Master Black Belt training look no further.

Our courses get rave reviews and over 85% of delegates would highly recommend to others.

For further details of our Open Programme click here, or give me (Andrew Ruddick) a call on 07785 927144.

Congratulations To All Our Recently Accredited 'Belts'

At Process Insight we help organisations solve their business problems in a way that supports the personal development of the people involved. Consequently we are particularly delighted to offer our congratulations to those we have recently coached & certified. Certification represents a very important milestone and is a great demonstration of sustained leadership & business impact. If you would like to find out more about becoming accredited then give us a call on 07785 927144.

Black Belt certification

Jill Johnson FujiFilm
Steven Mitchell FujiFilm

Green Belt certification

Katie Thewlis FujiFilm
Weili Qui Victrex
Phil Cook Victrex
Liam Boyle Victrex
Arnaud Marcheux Beltrame
David Sculier Beltrame
Kevin Holaind Beltrame
Aurelien Dessort Beltrame
Alain Cattiaux Beltrame
Darren Hewitt Victrex
Domenico Micciche Beltrame
Bill Burns e2v Teledyne
Ryan Campbell e2v Teledyne
Nicholas Faulks e2v Teledyne
Arek Miaskowski Victrex
Kieran Moss Victrex
Ryan England Victrex
Chris Tyler Victrex

Should you have any questions or require more information about any of the content in this newsletter please do get in touch with either myself or Andy and we can discuss the simple next steps. Alternatively give us a call on + 44 (0) 7785 927144.
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Save the date – upcoming Process Insight Networking Event

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Save the date – upcoming Process Insight Networking Event

  • “I’m too busy…”
  • “We don’t have time…”
  • “I know it’s important, but…”
  • “But that’s what you do…”

Delivering change alongside managing the pressures of “business as usual” remains a constant challenge for us all. So how do you make Continuous Improvement part of people’s day to day role and not just a ‘project’?

This will be our theme for the next of our popular networking events to be held in London on the afternoon of 20th November 2018.

As ever, our aim will be to stimulate interesting discussion and ensure that you take away some practical ‘tips and tricks’ to help drive your change activities back in your organisations.

Put this date in your diaries – and we would love you to bring a colleague who experiences this challenge from ‘the other side’.

If you would like to attend please register your interest below and we will get back to you with more details about the venue closer to the time.

Please note – this is a change of date from previous announcements about this event.

To find out more contact Andrew Ruddick on 07785 927144.

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Data Analytics Deliver Major Business Improvements

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Data Analytics Deliver Major Business Improvements

A customer story

Photography by www.davidcopeman.co.uk

Over the last few years we have been working closely with one of our key clients, Johnson Matthey Edinburgh (Macfarlan Smith) supporting implementation of their OpEx programme. Data Analytics and JMP has been a big part of this, helping them get real value and new insights from their process data.

Process engineers and scientists on site now routinely use data analytics and statistics to optimise their processes and increase yield. JMP helps them identify and resolve potential potential problems before product quality is compromised. The “visual” aspects of JMP allow easy communication and participation in the analysis and ensures everyone in the organisation is engaged and involved in problem solving.

Read more here about this fascinating customer story

As we’ve grown, we’ve got people who are more comfortable with JMP, and because of that, we’re finding more complex problems and building more and more advanced analyses (to tackle those problems). JMP changes the way you collect data, clean data, how you organize the basic analyses and how you put it into a format that tells a story.

David Payne, JM Edinburgh Site Director

Do you want to get more value from your business data?

Do you want to bring your data analysis to a whole new level?

    • Solve difficult real word problems
    • Bring data alive
    • Dramatically communicate findings
    • Make better decisions faster
    • Double productivity
    • Accelerate Improvement

You can read more customer stories here.
To find out more contact Andrew Ruddick on 07785 927144.

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Summer 2018 newsletter

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Summer 2018 newsletter

I am finalising this newsletter the morning after England knocked out of the World Cup. I don’t really follow football (too much arrogance, money and arguing and cheating for my taste!) but like many others I engaged with the relative success of this young team, and much to admire about the Manager with his quietly thoughtful, nurturing and visionary approach – perhaps offering some leadership lessons for us all to learn!

Also really enjoying the unusually hot and sunny English summer – it may not suit everyone but I have to say it suits me! Lots of summer distractions (Wimbledon, record scores in the cricket, the Open coming up) and lots to enjoy at the moment…..including the progress and successes of many of our clients.

Further Client Success at CIA Awards

Many congratulations to Johnson Matthey who were crowned Company of The Year by the UK Chemical Industries Association at their 2018 annual awards ceremony on 14th June. Last year Johnson Matthey Edinburgh won the ABB Manufacturing and Resource Efficiency Award, based on their OpEx improvement work. This year they have gone one better!

We are very proud to have Johnson Matthey as one of our longstanding clients and wish them much more success in the future.

Autumn Networking Events

We are planning a couple of Networking events later in the year on the theme of “Continuous Improvement as a day to day task – and how to achieve this alongside delivering Business As Usual”.

This particular topic has generated a lot of interest – after all it’s a problem that every organisation struggles with – so this year we are planning two events – one in London and one in Edinburgh. Dates are still to be finalized but will be sometime in late September/October.

If you are interested in coming let us know by clicking on this link and also tell us whether you prefer London or Edinburgh as a venue.
We will keep you updated with more details over the next couple of months.

We are delighted to welcome Orietta as the newest member of the PICL family. She brings a wealth of experience to the team, and also a passion for the “people” side of continuous improvement with a particular interest in how to engage everyone in OpEx through their daily activities.

Orietta is a highly-motivated and pragmatic Operational Excellence professional with extensive experience working in the oil & gas, healthcare, transport, agribusiness and sugar refining sectors.

She is a proactive and inspirational leader with a successful track record in delivering cost reduction strategies.

She says;

“My most enjoyable times are working with people, be it from the shopfloor all the way up to senior management. I relish the opportunity to remind them how much they know and contribute to the business, and for them to see alternative ways of approaching problems they have tackled in the past with little success. It is at that moment – when the lightbulb literally comes on – that I get my utmost satisfaction. Your people are what makes your business a success, and being able to leverage their knowledge and passion in ways they have not seen possible until now is, to my mind, my biggest achievement”

You can contact Orietta via email or phone, + 44 (0) 7814 721 650.

Our Regular Webinar programme

Our free webinars continue to be enjoyed by many of our clients. If you haven’t participated yet, then have a look at the upcoming programme – you may find something that could be very helpful for you. We cover a wide range of topics of general interest to those involved in OpEx & CI programmes– the aim is to provide you with practical guidance and “tips and tricks” on different aspects of process improvement.

Dear Andrew, Thanks a lot for the webinar, it was very useful. It helped me to get a sense to where to focus my energy in our deployment, and why things work or don’t in our program.

Oliver Kozak

LinkedIn PICLub

Talking of sharing “tips and tricks”, you might want to join our LinkedIn Group – The Process Improvement Club.

This is a LinkedIn community of “Friends of Process Insight” and practitioners, with the emphasis on sharing best practices to maximise the impact of OpEx and Continuous Improvement. It’s a group within which you can raise questions, get answers and generally contribute.

Click here to find out more and request to join if you are interested.

Autumn Open Programme

Don’t forget our Open Programme in The Autumn. If you are interested in Green Belt or Black Belt Training, JMP Data Analytics, Design For Six Sigma or learning more about “Change Leadership” then we have a course for you!

Also our highly popular OpEx Deployment Master-class for those who want to learn how to maximise the impact of their Improvement Programme.

Over 85% of our delegates would highly recommend our training, so you can be very confident that you are in the best of hands.

Our training courses are fully accredited by BQF and lead to GB, BB or MBB accreditation.

For further details of our Open Programme click here, or give me (Andrew Ruddick) a call on 07785 927144.

Congratulations To All Our Recently Accredited 'Belts'

At Process Insight we believe very strongly in people development, skills transfer and capability building. Consequently we are particularly delighted to offer our congratulations to those we have recently coached & certified. Certification represents a very important milestone in an individual’s personal development and is a great demonstration of sustained leadership & business impact. If you would like to find out more about becoming accredited then give us a call on 07785 927144.

Black Belt certification

Antonio Lombardi - Beltrame
Nicolas Schneider - Beltrame
Guillaume Ostyn- Beltrame
Guillaume Gourdin - Beltrame
Ludovic Briclet - Beltrame
Clément Ricquiers - Beltrame
Jacky Dessaint - Beltrame
Stephen McNeal - Fuji Diosynth
Edoardo Corradin- Beltrame

Green Belt certification

Richard Gradwell - Victrex
Richard Jebb - Victrex
Audrey Lucatelli - Johnson Matthey Edinburgh
Craig Neary - Johnson Matthey Edinburgh
Alan Taylor - Johnson Matthey Edinburgh
Richard Jarrold - e2v
Kristian Hawkins - e2v
Lewis Tucker - e2v
James Clayton - e2v
Tom Christopher - e2v
Tom Clayton - e2v
Marco Pengo - Beltrame
Paolo Corengia - Beltrame
Andrea Gaspari - Beltrame
Mauro Soffia - Beltrame
Andrea Cocco - Beltrame
Nicola Albarese - Beltrame
Christoph Zeltner - Beltrame
Roland Hänni - Beltrame
Jennifer Engl - Beltrame
Jan Metzler - Beltrame
Florian Hofer - Beltrame
Serge Nussbaum - Beltrame
Matthias Zechner - Beltrame
Giovanni Izzi - Beltrame
Michael Odo Beltrame
Miroslav Sapina - Beltrame
Steve Stebler - Beltrame
Predrag Matijevic - Beltrame
Marco Sardi - Beltrame
Richard Whiteside - Victrex
Diana Wijngaarden - Victrex
Alicia Dunne - Victrex
Tony Pickford - Victrex
Gordon Mcdonogh - Victrex

Should you have any questions or require more information about any of the content in this newsletter please do get in touch with either myself or Andy and we can discuss the simple next steps. Alternatively give us a call on + 44 (0) 7785 927144.
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BQF Awards

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BQF Awards

Congratulations!

Photography by www.davidcopeman.co.uk

We want to congratulate one of our key customers, Luca Bargioni, AFV Beltrame, who won the Business Improvement and Transformational Leader Award at the BQF Awards last night. We are excited to have been working with Luca throughout the last 10 years and to continue to be working with him, supporting his further development.

This award recognises an individual who has made an exceptional contribution and long-term positive impact through a career of transformation and continuous improvement. They are highly respected professionals continuously looking for new ways to innovate; responsible for leading people; developing tangible strategies and goals over a sustained period having an enduring impact.

I’m absolutely delighted and very proud to have won this award. I would like to thank my many colleagues and friends I have worked with over many years who have helped and supported me and who have achieved some great things for their businesses. I’d also like to thank Process Insight who have been with me at every step. It’s been a lot of fun and I know it will continue to be so!

Luca Bargioni, AFV Beltrame

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December 2017 newsletter

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December 2017 newsletter

Season’s Greetings From Us All at Process Insight

The year just seems to fly by, and Christmas is almost upon us once again – so firstly Seasonal Greetings to you all from Andy, Andrew, Michaela & Orietta. As ever we have enjoyed working with you in 2017. We hope you have a great festive season and enjoy well-earned time with your family & friends.

With everyone being very busy in the run up to the holidays we will make this newsletter pretty brief and mention just a few quick highlights from recent weeks.

Our Annual Master-classes Continue To Be A Great Success

In Nov we ran our Change Leadership Master- class. This was followed a few weeks later in early December with our Opex Leadership Master-class. The aim of these workshops is to bring our clients together to learn and share best practices around Change Leadership and the deployment of Lean Sigma. We get tremendous delegate feedback for both these events:

The more the time is going on, the more I appreciate the value of the Process Insight team.

Elena C OPEX Leader Steel Production (Italy)

Better than most training… informal but packed full of information..useful in all aspects of life not just change leadership.

Rachel H Continuous Improvement Manager Chemical Industry (UK)

Absolutely perfect!

Vianney P Lean Six Sigma Deployment Leader Pharmaceutical Industry (Germany)

Anyone involved in leading or participating in an improvement programme will find these workshops enormously helpful (and fun!). Let us know if you would like to attend next year.

2018 Open Programme

The schedule for our 2018 Open Training Programme is now available.
If you are looking for the highest quality Green Belt, Black Belt, and Master Black Belt training look no further – our courses get rave reviews and over 85% of delegates would highly recommend to others.
Click here for more details.

Congratulations To All Our Recently Accredited 'Belts'

At Process Insight we help organisations solve their business problems in a way that supports the personal development of the people involved. Consequently we are particularly delighted to offer our congratulations to those we have recently coached & certified. Certification represents a very important milestone and is a great demonstration of sustained leadership & business impact. If you would like to find out more about becoming accredited then give us a call.

Master Black Belt certification

Meran Crawford - Royal London
Michaela Mueller – Process Insight

Black Belt certification

Elena Campedelli - Beltrame
Emiliano Sulprizio- Beltrame
Daniele Radin - Beltrame
Luisa Lovato - Beltrame
Lidia Zantedeschi - Beltrame
Massimo Scionti - Bormioli
Stefano Crobeddu - Bormioli

Green Belt certification

Greta Piccolo - Beltrame
Claudio Olivero Pistoletto - Beltrame
Matteo Negrello - Beltrame
Simone Vasconetti - Beltrame
Nicola Veneri – Beltrame
Jerome Quiohilag – Johnson Matthey Edinburgh
Alisdair Page – Johnson Matthey Edinburgh

Should you have any questions or require more information about any of the content in this newsletter please do get in touch with either myself or Andy and we can discuss the simple next steps. Alternatively give us a call on + 44 (0) 7785 927144.
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