Every business goes through growing pains- the point at which the early strengths which drove initial growth can become potential de-railers as the business matures.
Often the problems relate to processes – the informality in “ways of working” so essential to drive flexibility in the early stages of business development need to be ‘tightened up’ to address the different challenges of business success.
Of course this must be done in a way that doesn’t destroy the characteristics that made the business successful in the first place – and that can be tricky !
Lean Sigma thinking can be very powerful to help the organisation make this transition – but only if applied in the right way with an appropriate light touch that suits the stage of development and culture of the business.