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Autumn 2017 newsletter

I hope you enjoy reading about what we and our clients have been up to over the last few months. Also at this time of year many of us start preparing our goals and plans for 2018. There are a few topics in the newsletter that may help.

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Summer 2017 newsletter

As we are all basking in a Summer Heatwave in the UK with hose pipe bans impending (at least at the time of writing in mid June), it is that time of year again for one of our regular newsletters. I hope you enjoy reading about what we and our clients have been up to over the last few months.

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Save the date! PICL Networking Event on RPA

RPA (Robotic Process Automation) is the next “big thing” in process improvement in service & transactional.
We have all heard about it – but many of us need to better understand what it means. Is it the death knell for lean or a fantastic opportunity for LSS professionals? Either way it will affect all of us.

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