Demystifying Process Improvement

Process Insight Consulting - Delivering Business Improvement Consultancy and Training World-Wide.


Process improvement is a must for helping your business grow and evolve effectively in today’s challenging marketplace. At Process Insight we de-mystify the world of Operational Excellence and process improvement to help you achieve your goals.

  • Striving to reduce costs, waste and increase productivity?
  • Unable to always meet your customer’s quality needs?
  • Losing customers through poor service?
  • Unable to deliver your new products successfully and quickly?
  • Fire fighting all the time but not fixing the problem?
  • Growing rapidly but finding your processes are “creaking at the seams”?

Process Insight are here to help!

Standard solutions rarely deliver. We give you the right blend of Consulting, In-House Training, Open Training and Data Analytics to solve your problems and we build your capability to sustain results.

We deliver clear business benefits – both “hard” and “soft”.

Most of our clients have

  • Consistently delivered returns that significantly exceeded their costs in less than 1 year
  • Achieved overall returns on investment of up to 10 to 1
  • Become self sufficient in less than 2 years


Join our free webinars sharing tips and tricks on different aspects of process improvement and Operational Excellence. READ MORE

CXA Judge

Delighted to be judges at UK customer experience awards 2015. Do you Want to impact how your customers feel ? We love working with organisations to help them use Voice of customer insight to deliver a better customer experience and to drive growth. Please give us a call to find out more.



“Make a good business decision and hire them – it’s as simple as that.”

April 22nd, 2015

Pete Marshall, MBB, BNP Paribas

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